Our Policy

Thank you for shopping with Puella Designs. Below is a summary of our store policies. By placing an order you agree to these terms.

Orders and Pricing

All prices are shown in UAE Dirham (AED). We confirm every order by phone, WhatsApp or email. Product colours may appear slightly different depending on your screen.

Delivery

We deliver across the UAE. Delivery is free on orders over AED 300; a shipping fee applies to orders below AED 300.

Exchanges and Returns

Exchanges are accepted within 7 days and returns within 2 days of receiving your order, for unworn items in original condition with tags. Read the full Refund and Returns Policy.

Privacy

We protect your personal information and never sell it. Read our Privacy Policy.

Contact Us

Email: info@puelladesigns.com
Phone / WhatsApp: +971 50 988 5887
Address: Dubai – UAE